Bar and Club Security
In recent years, we have observed to our dismay, a downwards march in the quality of Security Officers provided to Licensed Premises around the UK. We use the term Security Officers very much deliberately as we take our service provision vastly
beyond the traditional view of the “Doorman” to which many of our clients were accustomed.
We absolutely embrace the forward moves available in vulnerability awareness, first aid provisions by security and customer service enhancement, all while not losing sight of the fundamental truth that your Security Team must be physically capable of handing every potential concern in your venue – a basic seemingly lost by many in recent years.
What Our Clients Say
Charlie Dancer
Director, The Grove, Newcastle
“Complete Security have been crucial cog in our working since opening in 2023. From the security personnel provided, to the logistics and communications of varying different events, Alex and the team have been brilliant. Honest and direct service throughout.
Wouldn’t use any other firm.”
Our provision starts with a Site Survey from your dedicated Service Manager who will assess the various factors in your venue and your customer base which will dictate the highly bespoke solution that we offer. A meeting with yourself will then take place to ascertain the exact way in which a solution can be implemented that will ensure that your requirements are exceeded, without compromise.
Your Service Manager will then deliver a Proposal Pack to you, which will cover everything from the effective requirement, our recommended training package for Security Officers, any suggestions for procedural change in the venue to improve customer safety and our proposed resourcing (radios, body-worn video, uniforms; all included in the cost).
After discussion with yourself to finalise this package, a Venue Security Plan will be assembled which will form the initial training of every Security Officer deployed to your premises to ensure that every Officer operates to an identical high standard, with an identical understanding of your needs.
Once partnered with Complete Security, at least two shifts per month, but often more, will be worked by your allocated Service Manager, to ensure they remain completely aware of your venue’s priorities, issues, concerns and risks. This is also our opportunity to mentor and develop your Security Officers to ensure that our service quality only ever improves over time.
Visit our Contact page and let us know your needs and we’ll begin the process of welcoming you to the future of Venue Security.
Our Services
Make Your Event Safe and Successful
FAQ
Frequently Asked Questions
Our team are happy to discuss any questions you may have about our services, at any time
We are specialists in interactive, engaging and lively events with audiences ranging from 200 to 25,000. A lengthy background in live music, festivals, bars & clubs and stadiums means our team have the breadth of experience to successfully compliment most mass gathering events.
We have a holistic view to Security and Crowd Management, seeing far beyond just the personnel allocation. We actively engage in the planning, authority engagement and safety advisory group meetings, supporting our customers on their route to developing a solution which will ensure every one of their customers leaves safe and impressed.
You can use our Contact Form via our Contact page or alternatively email some details about your event and requirements to info@event-safety.co.uk. One of our Managers will be in touch within 24 hours to set up a meeting to gather all of the information we need to deliver a proposal which is entirely suited to your needs.
Of course, all of our staff are fully licensed for their roles, as set out in the Private Security Act 2001, holding Security Industry Authority (SIA) licenses in Close Protection or Door Supervision, whichever is appropriate. Our Stewarding Team all hold the nationally recognised Level 2 award in Spectator Safety. Our Maritime Teams are trained to STCW Personal Safety and Crowd Management, with a variety of specialities available with further training levels within the team. We hold comprehensive insurance policies for Public Liability, Employers Liability, Product Liability and Professional Inefficacy.
Absolutely, and this is something we’re well regarded for. The depth of our workforce, and availability of a sizeable management team means we can respond quickly to emergencies when needed. Whether for new or existing customers, we have turned around sizeable deployments in rapid time while maintaining our usual high standards.
We have several customer testimonials on our website, and are happy to provide them and others along with permitted contact details so that you can verify our claims first hand.